The Best Low-Cost CRM for Nonprofits


Greetings to our readers! As a nonprofit organization, you understand the importance of having a strong donor management system in place. A customer relationship management (CRM) software can help you manage your donors, volunteers, events, and fundraising strategies in a more organized and efficient manner. However, not all CRMs are affordable for nonprofit budgets. In this article, we will explore the best low-cost CRM for nonprofits that can help you achieve your goals without breaking the bank.

Nonprofits often operate on tight budgets and limited resources. Therefore, finding a CRM that offers robust features and functionality at an affordable price point is essential. We have researched and analyzed various CRM options to bring you the best possible solution for your nonprofit’s needs.

Read on to learn more about the low-cost CRM options available to nonprofits and how they can help you streamline your operations, manage your data more efficiently, and ultimately increase your impact.

Low Cost Best CRM for Nonprofits: What to Look For

When selecting a CRM for your nonprofit, there are several factors to consider, such as:


Nonprofits need a CRM that is affordable and doesn’t have hidden fees or upfront costs. Look for a CRM that offers a discounted price or a free version for nonprofit organizations.


Your nonprofit needs a CRM that can handle various tasks such as tracking donations, managing volunteers, tracking events, and more. Make sure the CRM you select offers the features you need, and the platform should be easy to use.


Ensure that the CRM can integrate with your existing systems such as your website, email marketing platforms, and social media accounts, to maximize its effectiveness.


Look for a CRM that offers good customer support to help your nonprofit team troubleshoot any issues and answer your questions.

The Best Low Cost CRM for Nonprofits

After conducting thorough research, we have identified the top low-cost CRMs for nonprofit organizations, including:

1. Zoho CRM

Zoho CRM offers a free version for nonprofits, making it a cost-effective solution even for small to medium-sized nonprofits. The platform allows you to track donations, manage volunteer data, and even automate your fundraising campaigns. Zoho CRM also offers integrations with popular platforms such as Mailchimp, G Suite, and Zapier, making it a great all-in-one solution for nonprofits.

2. Bitrix24

Bitrix24 offers a free version for nonprofits, which allows up to 12 users, making it ideal for small to medium-sized nonprofits. The platform offers features such as contact management, task management, and email marketing. Bitrix24 also offers integrations with popular platforms such as WordPress, Outlook, and Mailchimp.

3. Insightly

Insightly offers a 50% discount for qualified nonprofits, making it an affordable solution for organizations of all sizes. The platform offers features such as contact management, project management, and email marketing. Insightly also offers integrations with popular platforms such as Dropbox, Google Drive, and Mailchimp.

Advantages and Disadvantages of Low Cost CRMs for Nonprofits


1. Affordability

The most significant advantage of using a low-cost CRM is that it is affordable and helps nonprofits save money on operational costs.

2. Robust Features

Low-cost CRMs offer robust features, similar to expensive CRMs, allowing nonprofits to streamline their operations and manage data more efficiently.

3. Integration

Low-cost CRMs offer integration with various other systems, such as websites and marketing platforms, ensuring that nonprofits can maximize their effectiveness.


1. Limited Customization

Low-cost CRMs offer limited customization, which may not be suitable for nonprofits with specific needs and requirements.

2. Limited Support

Low-cost CRMs may offer limited customer support and may not be able to troubleshoot or solve all issues faced by nonprofit organizations.

3. Limited Storage

Low-cost CRMs may offer limited storage, which may not be suitable for nonprofits with extensive data and information.

Low Cost CRM for Nonprofits: A Comparative Table

CRM Price Features Integration Support
Zoho CRM Free or $12/user/month Donation tracking, volunteer management, fundraising automation Mailchimp, G Suite, Zapier, WordPress, QuickBooks Email, phone, chat, customer portal
Bitrix24 Free or $15/user/month Contact management, task management, email marketing Outlook, Mailchimp, WordPress, Google Drive, Dropbox Email, phone, chat, customer portal
Insightly 50% discount for qualified nonprofits Contact management, project management, email marketing Dropbox, Google Drive, Mailchimp Email, phone, chat, customer portal

Frequently Asked Questions (FAQs)

1. What is a CRM, and why do nonprofits need it?

A CRM is a software platform that helps organizations manage customer data and interactions. Nonprofits need a CRM to streamline their donor management, track donations, plan fundraising campaigns, and manage volunteers in a more organized and efficient manner.

2. How do I select the right CRM for my nonprofit?

When selecting a CRM, consider factors such as pricing, features, integration, and support. Also, make sure to select a CRM that aligns with your nonprofit’s goals and needs.

3. Can I get a free or discounted CRM for my nonprofit?

Yes, several CRM platforms offer free versions or discounts for nonprofit organizations. Do your research and determine which platform offers the features that your organization needs at an affordable price.

4. Can I integrate my CRM with other platforms?

Yes, most CRM platforms offer integration with other platforms such as email marketing, social media, and website builders to maximize their effectiveness.

5. How important is customer support when selecting a CRM?

Customer support is essential when selecting a CRM. Make sure the platform offers adequate support to troubleshoot any issues and answer your questions.

6. What features are essential for a CRM for nonprofits?

Key features of a CRM for nonprofits include donation tracking, volunteer management, fundraising automation, project management, and email marketing.

7. How can a CRM help my nonprofit?

A CRM can help your nonprofit manage its donor data more efficiently, streamline operations, increase fundraising revenue, and improve overall impact.

8. What is the difference between a free and paid version of a CRM?

A free version of a CRM may have limited features and storage compared to a paid version. The paid version may offer more advanced features and customization options to suit your nonprofit’s specific needs.

9. How can a nonprofit maximize the benefits of a CRM?

To maximize the benefits of a CRM, nonprofits should ensure that they have a clear plan and strategy in place, train their staff on how to use the platform effectively, and regularly update and maintain their data.

10. Can a CRM help me plan successful fundraising campaigns?

Yes, a CRM can help you plan and execute successful fundraising campaigns by tracking donations, managing volunteers, automating email marketing, and analyzing donor data.

11. What is the cost of a CRM, and is it worth the investment?

The cost of a CRM varies depending on the platform and tier of service. However, the benefits of a CRM, such as increased revenue, improved efficiencies, and better donor engagement, make it a worthwhile investment for nonprofits.

12. Can I switch to a different CRM if I am not satisfied with the one I am using?

Yes, most CRM platforms allow you to export your data and switch to a different platform. However, it is essential to plan and strategize accordingly to avoid any disruptions in your nonprofit’s operations.

13. How often should I update my data on my CRM?

It is essential to update your data regularly to ensure accuracy and make informed decisions. Aim to update your data at least once a month or as needed to keep your records up-to-date.


We hope this article has provided useful insights and information on the best low-cost CRM for nonprofits. Selecting the right CRM can significantly impact your nonprofit’s operations and effectiveness, and it is crucial to make an informed decision. We recommend researching different CRM options and selecting the one that aligns with your nonprofit’s goals and needs. Remember to regularly maintain and update your data and maximize the benefits of your CRM by strategically planning and executing your fundraising and engagement strategies.

Closing Disclaimer

Information provided in this article is based on research conducted at the time of writing. Prices, features, and other information may change over time, and it is essential to conduct your research and due diligence before selecting a CRM for your nonprofit. This article and its contents do not constitute legal or professional advice and are intended to provide general information only. Always seek advice from a qualified professional before making any decisions that may impact your nonprofit’s operations or legal status.

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