Zoho CRM How to Unlink: The Ultimate Guide


Greetings, readers! In today’s digital world, efficient customer relationship management is crucial for the success of any business. Zoho CRM is one of the most popular and reliable CRM tools out there that can help you manage your customers with ease. However, there may come a time when you need to unlink your Zoho CRM account from other applications or services. This article is your ultimate guide on how to unlink Zoho CRM.

Before we dive into the details, let’s first understand what Zoho CRM is and why it is important.

What is Zoho CRM?

Zoho CRM is a web-based CRM tool that helps businesses manage their sales, marketing, and customer support activities. It provides features like lead management, contact management, pipeline management, and analytics to help businesses streamline their customer management process.

Why is Zoho CRM important?

Zoho CRM is important because it helps businesses to:

1. Improve customer engagement and retention.
2. Automate sales and marketing activities.
3. Track and analyze customer data.
4. Improve team collaboration and efficiency.

Now that we understand the importance of Zoho CRM, let’s move on to the main topic of this article – how to unlink Zoho CRM.

Zoho CRM How to Unlink: A Detailed Explanation

Step 1: Log In to Zoho CRM

The first step in unlinking Zoho CRM is to log in to your Zoho CRM account. Once you are logged in, click on the “Settings” icon on the top right corner of the screen.

Step 2: Go to Integrations

After clicking on the “Settings” icon, you will see a drop-down menu. Click on “Integrations” from the list of options.

Step 3: Click on the Integration You Want to Unlink

In the Integrations page, you will see a list of all the integrations that are currently linked to your Zoho CRM account. Click on the integration you want to unlink.

Step 4: Click on the Unlink Button

Once you have selected the integration you want to unlink, you will see an “Unlink” button. Click on the button to unlink the integration.

Step 5: Confirm the Unlinking Process

After clicking on the “Unlink” button, you will receive a confirmation message asking you to confirm the unlinking process. Click on “OK” to confirm the unlinking process.

Step 6: Restart the Integration Process

If you want to link the same integration again, you will need to restart the integration process from the beginning.

Step 7: Repeat the Process for Other Integrations

If you want to unlink other integrations, repeat the process for each integration.


1. What are the Integrations Supported by Zoho CRM?

Zoho CRM supports a wide range of integrations including Google Apps, Microsoft Office 365, MailChimp, Constant Contact, and many more.

2. Can I Unlink Multiple Integrations at Once?

No, you need to unlink each integration separately.

3. Will Unlinking an Integration Delete the Data?

No, unlinking an integration will not delete the data. However, the data will no longer be synced between the two systems.

4. Can I Link the Same Integration Again?

Yes, you can link the same integration again by restarting the integration process from the beginning.

5. What Happens to the Data When I Unlink an Integration?

The data will remain in both systems, but they will no longer be synced together.

6. How Do I Know Which Integration I Need to Unlink?

You can check the list of integrations in the Integrations page and select the one you want to unlink.

7. Is Zoho CRM Free?

Zoho CRM has a free version with limited features. However, paid versions offer more advanced features and functionality.

8. How Do I Upgrade to a Paid Version of Zoho CRM?

You can upgrade to a paid version of Zoho CRM by clicking on the “Upgrade” button in the Settings page.

9. What Payment Options are Available for Zoho CRM?

Zoho CRM accepts payments through PayPal and major credit cards.

10. Can I Cancel My Zoho CRM Subscription?

Yes, you can cancel your Zoho CRM subscription at any time.

11. How Do I Export Data from Zoho CRM?

You can export data from Zoho CRM by going to the Reports page and selecting the data you want to export.

12. Can I Import Data into Zoho CRM?

Yes, you can import data into Zoho CRM by going to the Import page and selecting the data you want to import.

13. How Do I Customize Zoho CRM?

You can customize Zoho CRM by going to the Customization page and selecting the settings and fields you want to customize.


Unlinking Zoho CRM from other applications or services may seem like a daunting task at first. However, by following the simple steps outlined in this article, you can easily unlink Zoho CRM and streamline your customer management process.

If you have any further questions or doubts regarding Zoho CRM or its unlinking process, feel free to contact Zoho’s customer support team for assistance.

Investing in a reliable CRM tool like Zoho CRM can go a long way in improving your business’s customer management process. So, what are you waiting for? Go ahead and give it a try!

Closing Disclaimer

The information provided in this article is based on the author’s personal experience and research. The author and the website are not affiliated with Zoho CRM or its parent company Zoho Corporation Pvt. Ltd. Any use or reliance on the information provided in this article is solely at the reader’s discretion.

Zoho CRM How to Unlink: The Ultimate Guide

Check Also

How Pinterest is Revolutionizing Customer Relationship Management (CRM) πŸ“Œ

Welcome to the Future of Customer Relationship Management As businesses continue to evolve in the …